Welcome to Art Poster Store! We’re here to make your art-buying experience smooth and enjoyable. Below, you’ll find answers to common questions about our products, shipping, payments, and more. If you don’t see your question, feel free to reach out to us at [email protected].
Product Questions
What types of products do you offer?
We specialize in a diverse range of art pieces to suit every taste, including posters, art prints, boxing and UFC-themed items, country-inspired art, foil posters, framed pieces, original artwork, and sculptures/toys. Our collections are curated for music lovers, sports fans, home decor innovators, and collectors worldwide.
Are your products original or reproductions?
We offer both original artwork and high-quality reproductions, such as art prints and posters. Each product is carefully crafted to bring creative expression to your space, with options for custom framing to enhance your experience.
Do you have limited edition pieces?
Yes! We frequently release limited edition art, especially in categories like UFC hero artwork and sculptures. Follow our updates to snag exclusive pieces before they’re gone.
Shipping & Delivery
Where do you ship, and what are the delivery times?
We offer global delivery to most regions (excluding some remote areas in Asia). Here’s a quick overview:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping. Ideal for faster delivery with premium carriers.
- Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipping. Perfect for budget-conscious shoppers planning ahead.
What if I live in a remote area?
Some remote areas, particularly in Asia, may have delivery restrictions. If you’re unsure, contact us at [email protected] before ordering, and we’ll check availability for your location.
How can I track my order?
We’ll email you tracking information as soon as your order ships. For updates or issues, reach out to our customer service team.
Payments & Accounts
What payment methods do you accept?
For your convenience, we accept all major payment methods: Visa, MasterCard, JCB, and PayPal. Our secure system ensures a hassle-free checkout.
Do I need to create an account to order?
No, you can checkout as a guest. However, creating an account lets you track orders easily and receive updates on new collections.
Is my payment information safe?
Absolutely! We use encrypted payment processing to protect your data, so you can shop with peace of mind.
Returns & Refunds
What is your return policy?
We offer a 15-day return policy from the date you receive your order. If the art doesn’t fit your space or meet your expectations, contact us for a return or exchange. Items must be in original condition.
How do I initiate a return?
Email us at [email protected] with your order details and reason for return. We’ll guide you through the process and provide a return address if applicable.
Are there any non-returnable items?
Custom framed pieces or special orders may not be eligible for return unless damaged. Please check with us when ordering.
General Inquiries
How can I contact customer service?
We’re always here to help! Email us at [email protected] for tracking updates, delivery questions, custom orders, or international shipping concerns. We aim to respond within 24 hours.
Do you offer custom orders?
Yes, we do! Whether it’s custom framing or special art requests, contact us with your ideas, and we’ll work to bring your vision to life.
What makes Art Poster Store unique?
We blend accessibility with curated art, offering global delivery and a diverse range of styles—from boxing posters to original sculptures. Our mission is to make great art available to everyone, with reliable service and a passion for creativity.
Thank you for choosing Art Poster Store to add beauty to your world. We’re honored to be part of your art journey and can’t wait to see how our pieces transform your space! For more details, visit our website or email us anytime.